Kapsys SmartVision Lite Guia do Utilizador descarregar pdf (Página 92)

SmartVision & SmartVision LITE – User Guide (Rev. 2.5 – version SW 1454) 92

SIM card error / No phone feature can be accessed:

- Check if the SIM card has been correctly inserted.

- Check if the chip on your SIM card is not damaged or scratched.

Unable to make outgoing calls:

- Make sure you have dialled a valid number and pressed the "OK" key.

- For international calls, check the country and area codes.

- Make sure your mobile phone is connected to a network, and that the network

is not overloaded or unavailable.

- If you are abroad, check with your telephone service provider that you have

subscribed to international calling options.

- Make sure the airplane mode is disabled.

Unable to receive incoming calls:

- Make sure your mobile phone is switched on and connected to a network

(check for overloaded or unavailable network).

- Make sure the airplane mode is disabled.

Call quality is poor:

- You can adjust the volume while on a call using the volume up and down

Keyon the left side.

- Check the network signal strength indicator in the status bar .

When I select a number from my contact list, the number is not dialled:

- Make sure the number has been correctly saved.

- Make sure you selected the country prefix when calling from abroad.

My correspondents are unable to leave messages on my voicemail:

- Check with your telephone service provider if this service is available.

I cannot access my voicemail:

- Check if you have correctly entered your telephone service provider’s voice

mail number (click on "Phone", "Menu", "Settings", and "Voicemail").

- Try later if the network is busy.

SIM card locked

- You have entered 3 incorrect PIN codes, contact your telephone service

providers to obtain the PUK code.

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Kapsys SmartVision Lite Guia do Utilizador Página 92